What is CompleteCloud?

CompleteCloud is a Smart Platform that was built for security and productivity conscious businesses and is delivered and supported in an all-inclusive per user per month pricing model, giving our customers a competitive advantage and peace of mind.  

We have it all covered….

CloudBMP is a re-imagined IT support company that offers a revolutionized approach to buying, accessing, and maintaining your IT environment.  Our all-inclusive platform includes:

  • Servers & Unlimited Storage:

    Business/active directory, dedicated email exchange, file and app servers, private voice PBX, and infrastructure licensing

  • Cloud Desktops:

    Includes Microsoft Office licensing and unique specification options for varying employee needs

  • Connectivity:

    Fully managed and paid redundant data center internet and local site internet

  • Local Hardware:

    Complete site hardware refresh includes firewalls, managed POE switches, wireless access points, Windows 10 thin clients, and phone handset

  • Managed Security:

    An ever-evolving layered approach to security that meets industry compliance standards including 24/7 security operations center and Data Loss Protections (DLP) consultation

  • Productivity Suite:

    Email archive, secure file sharing, collaboration tools, and unified communications including video conferencing, soft phone, and chat

  • Avatara Connect:

    Anywhere access to cloud desktop, soft phone, video, chat, remote files, and SSO web apps; custom dashboard reporting at a glance

  • Artificial Intelligence:

    Ava, our proprietary self-healing Artificial Intelligence, offers automated proactive support, pre-support engagement diagnostics, anomaly monitoring, and user productivity tips

  • US-based Support:

    Available 24/7 via phone, text, or chat; based right here at the Avatara HQ

  • Customer Portal:

    Track cases, orders, and projects; change management and real-time resource manager; billing detail; customer satisfaction surveys; security risk metrics; user productivity metrics

  • Disaster Recovery:

    Site and device independent, 30 days of operational backups

  • Predictable Pricing Model:

    Supported and delivered in an all-inclusive per user per month pricing model