What is CompleteCloud?
CompleteCloud is a Smart Platform that was built for security and productivity conscious businesses and is delivered and supported in an all-inclusive per user per month pricing model, giving our customers a competitive advantage and peace of mind.
We have it all covered….
CloudBMP is a re-imagined IT support company that offers a revolutionized approach to buying, accessing, and maintaining your IT environment. Our all-inclusive platform includes:
Servers & Unlimited Storage:
Business/active directory, dedicated email exchange, file and app servers, private voice PBX, and infrastructure licensing
Cloud Desktops:
Includes Microsoft Office licensing and unique specification options for varying employee needs
Connectivity:
Fully managed and paid redundant data center internet and local site internet
Local Hardware:
Complete site hardware refresh includes firewalls, managed POE switches, wireless access points, Windows 10 thin clients, and phone handset
Managed Security:
An ever-evolving layered approach to security that meets industry compliance standards including 24/7 security operations center and Data Loss Protections (DLP) consultation
Productivity Suite:
Email archive, secure file sharing, collaboration tools, and unified communications including video conferencing, soft phone, and chat
Avatara Connect:
Anywhere access to cloud desktop, soft phone, video, chat, remote files, and SSO web apps; custom dashboard reporting at a glance
Artificial Intelligence:
Ava, our proprietary self-healing Artificial Intelligence, offers automated proactive support, pre-support engagement diagnostics, anomaly monitoring, and user productivity tips
US-based Support:
Available 24/7 via phone, text, or chat; based right here at the Avatara HQ
Customer Portal:
Track cases, orders, and projects; change management and real-time resource manager; billing detail; customer satisfaction surveys; security risk metrics; user productivity metrics
Disaster Recovery:
Site and device independent, 30 days of operational backups
Predictable Pricing Model:
Supported and delivered in an all-inclusive per user per month pricing model