Professional Services
The most comprehensive technology solution for security and mobility.Our Solution Provides a Competitive Advantage
As a professional service, your firm provides an intangible product that helps your clients manage a specific part of their business. Because professional service providers have specialized knowledge about niche areas of interest, such as law, marketing, IT, or accounting, they allow the client to focus on core business concerns. In this role, communication, productivity and security of data are critical. Those who excel in these areas have a clear competitive advantage over those that don’t.
Why do Service Companies choose CompleteCloud?
Cost Controlled Subscription Model
Our unique platform is a subscription-based model based on the number of users per month. This variable-cost method allows your IT expenditure to adjust each month as you scale your workforce to meet your client’s needs.
Compliance Regulations/Data Security
All data data resides exclusively within our proprietary private systems; we do not use any third-party or public cloud data repositories. The CompleCloud Platform uses sophisticated automation, monitoring, and provisioning systems to ensure consistency and compliance. These systems are all internally developed and linked to our private infrastructure. Further, we partner with you to educate your users about Cybersecurity best practices.
We Exceed Your Clients Expectations
High-profile clients are becoming more diligent about ensuring their data is protected. With a well-established and documented security strategy, prospects can focus on the caliber of your attorneys rather than your technical aptitude. The best way to make sure that you’re keeping pace with ever-changing industry standards is to invest in an IT company that understands what changes you have to make before you need to make them. Our proactive hardware and software updates allow you the flexibility and freedom to chase your goals accordingly, without having to worry about whether your technology is up to the task.
Growing Data Storage Requirements
The greater the workflow, the more storage space you need to allow for. With our platform you never have to worry about the cost of additional storage or the maintenance of complex server configurations. We seamlessly grow storage as you need it without any extra expense to you.
Employee Retention
Many service companies have struggled to return to the on-premise work environment. Remote workers create challenges to productivity data security. Many service companies have shifted to a completely remote or hybrid work model. To recruit and retain top talent, mobility must be accessible and seamless. And once employees are in place, they must be able to collaborate with data that is more secure than if they were on site. CompleteCloud provides this on a subscription-based model.
What is included?
The CompleteCloud Platform offers a revolutionized approach to buying, accessing, and maintaining your IT environment. Our all-inclusive platform includes:
Servers & Unlimited Storage
Business/active directory, dedicated email exchange, file and app servers, private voice PBX, and infrastructure licensing
Cloud Desktops:
Includes Microsoft Office licensing and unique specification options for varying employee needs
Connectivity:
Fully managed and paid redundant data center internet and local site internet
Local Hardware:
Complete site hardware refresh includes firewalls, managed POE switches, wireless access points, Windows 10 thin clients, and phone handset
Managed Security:
An ever-evolving layered approach to security that meets industry compliance standards including 24/7 security operations center and Data Loss Protections (DLP) consultation
Productivity Suite:
Email archive, secure file sharing, collaboration tools, and unified communications including video conferencing, soft phone, and chat
Avatara Connect:
Anywhere access to cloud desktop, soft phone, video, chat, remote files, and SSO web apps; custom dashboard reporting at a glance
Artificial Intelligence:
Ava, our proprietary self-healing Artificial Intelligence, offers automated proactive support, pre-support engagement diagnostics, anomaly monitoring, and user productivity tips
US Based Support:
Available 24/7 IT support via phone, text, or chat; based right here at the Avatara HQ. Local Equipment Support and no-cost replacement.
Customer Portal
Track cases, orders, and projects; change management and real-time resource manager; billing detail; customer satisfaction surveys; security risk metrics; user productivity metrics
Disaster Recovery
Site and device independent, 30 days of operational backups
Predictable Pricing Model
Supported and delivered in an all-inclusive per user per month pricing model