Healthcare

CompleteCloud is the comprehensive technology solution for security, mobility, and scalability.

Why Do Healthcare Providers Choose CompleteCloud?

CompleteCloud is the comprehensive technology solution for the healthcare industry. Whether you’re a small practice or a network with dozens of locations, our smart platform will keep your organization secure and productive.

CompleCloud delivers and supports your technology needs within an all-inclusive per-user per-month pricing model, offering a competitive advantage and peace of mind.

CompleteCloud provides a clear competitive advantage:

Managed Security & HIPPA Compliance

CompleteCloud is the most secure private cloud solution on the market. Our entire platform is built in a secure data center utilizing NIST 800-171 compliance as the framework. We leverage industry-leading software and a 24/7 Network Operations Center for continuous monitoring. Our layered approach to cybersecurity is constantly evolving to stay in front of threats and compliance demands.

Mobility and Collaboration

Seamless workflow is a priority for our healthcare users. Whether staff is bouncing between patient kiosks, traveling between office locations, or navigating telehealth appointments, CompleteCloud provides access to their personal Hosted Desktops from any device in any location. Our full Collaboration Suite is always at their fingertips including phone, chat, audio/video meeting rooms, and secure file sharing. No matter where they are working, the level of security doesn’t waiver. Your team is always protected and always productive.

Hardware and Software Updates

Working with outdated technology just doesn’t make sense, no matter what industry you operate in.  The best way to make sure that you’re keeping pace with ever-changing industry standards is to invest in an IT company that understands what changes you have to make before you need to make them. Our proactive hardware and software updates allow you the flexibility and freedom to chase your goals accordingly, without having to worry about whether your technology is up to the task.

Unlimited Storage Space

The greater the workflow, the more storage space you need to allow for. Your entire process needs to be quantified; without a concrete, baseline idea of how your process moves and changes, you could be caught completely off-guard should you ever need more. 

Industry Expertise and 24/7 Support

Can you afford to work with an IT provider that doesn’t understand the nuances of your network or the urgency of your issues? CompleteCloud’s expertise in healthcare serves as a competitive advantage. We know that downtime is not an option. Our solution is designed with your evolving needs in mind, and our US-based Support Team is available to help via phone, chat, or text message every hour of every day, even on-site.

Employee Rentention

One of the greatest challenges in healthcare is managing a remote worker network when security and compliance are such an issue.  CompleteCloud supports a remote worker program with security, compliance and ease.  

Eliminates Capital Expenditures/All-Inclusive Pricing

Our model ends the ever-increasing, out-of-control capital requirements to grow and maintain your network.  Our model is priced at an all-inclusive cost per user per month.  This fee includes all storage needs as well as security, disaster recovery, compliance, and connectivity.

What is included?

The CompleteCloud Platform offers a revolutionized approach to buying, accessing, and maintaining your IT environment.  Our all-inclusive platform includes:

Servers & Unlimited Storage

Business/active directory, dedicated email exchange, file and app servers, private voice PBX, and infrastructure licensing

Cloud Desktops:

Includes Microsoft Office licensing and unique specification options for varying employee needs

Connectivity:

Fully managed and paid redundant data center internet and local site internet

Local Hardware:

Complete site hardware refresh includes firewalls, managed POE switches, wireless access points, Windows 10 thin clients, and phone handset

Managed Security:

An ever-evolving layered approach to security that meets industry compliance standards including 24/7 security operations center and Data Loss Protections (DLP) consultation

Productivity Suite:

Email archive, secure file sharing, collaboration tools, and unified communications including video conferencing, soft phone, and chat

Avatara Connect:

Anywhere access to cloud desktop, soft phone, video, chat, remote files, and SSO web apps; custom dashboard reporting at a glance

Artificial Intelligence:

Ava, our proprietary self-healing Artificial Intelligence, offers automated proactive support, pre-support engagement diagnostics, anomaly monitoring, and user productivity tips

US Based Support:

Available 24/7 IT support via phone, text, or chat; based right here at the Avatara HQ.  Local Equipment Support and no-cost replacement.

Customer Portal

Track cases, orders, and projects; change management and real-time resource manager; billing detail; customer satisfaction surveys; security risk metrics; user productivity metrics

Disaster Recovery

Site and device independent, 30 days of operational backups

Predictable Pricing Model

Supported and delivered in an all-inclusive per user per month pricing model